Complaint Procedure

Any person who has compliments, patient safety issues or concerns about the care, treatment or services  he/she or a loved one received at any Bellin Health facility, that has not been addressed by Bellin Health, is encouraged to contact Bellin's Grievance Hotline at 433-7869.

If the concerns cannot be resolved by Bellin, the person has the right to contact any of the following organizations:

The State of Wisconsin Department of Health and Family Services
Division of Quality Assurance
Bureau of Health Services
1 West Wilson Street
Madison, WI 53704
800 642-6552

Medicare Patients
MetaStar
2909 Landmark Place
Madison, WI 53713
800 362-2320

Discrimination Complaints
Office for Civil Rights
US Department of Health and Human Services
233 N. Michigan Ave.
Suite 240
Chicago IL, 60601
Voice: 312-886-2359
TDD: 312-353-5693
Fax: 312-886-1807
Email: ocrcomplaints@hss.gov