Individuals who would like to share feedback, compliments or concerns about the care, treatment or services they or a loved one received at any Bellin Health facility is encouraged to contact Bellin Health’s Patient Experience Department at (920) 433-7869 or toll-free at (877) 425-9009. You may also utilize our online contact form.
If an individual feels their concern has not been satisfactorily resolved by Bellin, they have the right to contact any of the following organizations:
DNV Healthcare (Hospital Complaints)
Phone: (866) 496-9647
Fax: (281) 870-4818
Report a patient safety concern or file a complaint online
The Joint Commission (Home Care Complaints)
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
General inquiries: (630) 792-5800
Report a patient safety concern or file a complaint online
The State of Wisconsin Department of Health and Family Services
Division of Quality Assurance
Bureau of Health Services
1 West Wilson Street
Madison, WI 53704
Phone: (800) 642-6552
The State of Michigan Department of Licensing and Regulatory Affairs Bureau of Community and Health Systems
Health Facility Complaints
PO Box 30664
Lansing, MI 48909
Phone: (800) 882-6006
Fax: (517) 335-7167
Email
Medicare Patients
Livanta LLC
Quality Improvement Organization
Phone: (888) 524-9900
TDD: (888) 985-8775
Centers for Medicare & Medicaid Services
Ombudsman Center
Medicaid Patients
MetaStar
2909 Landmark Place
Madison, WI 53713
Phone: (800) 362-2320
Discrimination Complaints
Office for Civil Rights
US Department of Health and Human Services
233 N. Michigan Ave.
Suite 240
Chicago IL, 60601
Phone: (800) 368-1019
TDD: (800) 537-7697
Fax: (312) 886-1807
Email