Only Green Bay hospital honored with both awards
GREEN BAY — Bellin Hospital announced today that it has been recognized as a 2024 Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ recipient by Healthgrades, the leading resource consumers use to find a hospital or doctor. These achievements reflect Bellin Health’s dedication to providing a safe, high-quality care experience for all patients and place the organization among an elite group of only 79 hospitals nationwide — and the only hospital in Green Bay — to earn both awards.
“Bellin Health is dedicated to providing the highest quality of care and a safe environment for all our patients,” said Bellin Region President Chris Woleske. “These awards reflect the hard work and commitment of our entire team, from our leaders to our frontline staff, in ensuring every patient receives exceptional care. We are honored to be among a select group of hospitals nationwide to receive both the Patient Safety Excellence Award and the Outstanding Patient Experience Award, and we will continue to prioritize patient safety and satisfaction in everything we do.”
To determine the nation’s premier hospitals for patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide. Healthgrades’ analysis revealed marked declines in patient safety among the nation’s lowest-performing hospitals. As a result, patients who seek care at hospitals receiving the 2024 Patient Safety Excellence Award have a significantly lower risk of experiencing one of the four leading patient safety indicators than patients treated at non-recipient hospitals:
- In-hospital fall resulting in fracture (approximately 52 percent less likely)*
- Collapsed lung due to a procedure or surgery in or around the chest (approximately 56 percent less likely)*
- Pressure sores or bed sores acquired in the hospital (approximately 67 percent less likely)*
- Catheter-related bloodstream infections acquired in the hospital (approximately 71 percent less likely)*
Similarly, Bellin Hospital outperformed its peers — based on feedback from its own patients — in order to achieve the 2024 Outstanding Patient Experience Award. Survey questions focus on patients’ perceptions of their hospital care, from cleanliness and noise levels to medication explanations and staff responsiveness. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.
“We’re proud to recognize Bellin Health for their commitment to ensuring a best-in-class hospital stay for all patients,” said Brad Bowman, MD, chief medical officer and head of data sciences at Healthgrades. “Bellin Hospital’s success demonstrates that patient safety and patient satisfaction go hand-in-hand, and we look forward to their continued leadership in these critical areas of patient care.”
Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit healthgrades.com.
*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award Methodology, which is based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals for years 2020 through 2022 and represent three-year estimates for Medicare patients only.
**To determine the leading hospitals for patient experience, Healthgrades applies a scoring methodology to ten patient experience measures using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data submitted by the hospital’s own patients. To learn more about how Healthgrades evaluates patient experience, see the complete Healthgrades Outstanding Patient Experience Award Methodology. A patient-friendly overview of our methodology is also available here.
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About Bellin Health: Bellin Health, bellin.org, is an integrated healthcare delivery system based in Green Bay, Wis. It has served people in Northeast Wisconsin and Michigan’s Upper Peninsula since 1908. Bellin Health has more than 5,000 employees and is known for its emphasis on preventive healthcare and is a leader in cardiac, orthopedics, sports medicine, digestive health, mental health, and primary care medicine. It is comprised of Bellin Hospital, Bellin Psychiatric Center, 29 Bellin Health primary care physician clinics, and retail health clinics known as Bellin Health FastCare. Bellin operates Bellin Health Oconto Hospital, a critical care access hospital in Oconto, Wis., Bellin Fitness, Bellin Health Home Care Equipment and Bellin College. The health system also belongs to Bellin Health Partners, a clinically integrated network that includes Bellin Health, its employed providers and independent affiliated providers. In late 2022, Bellin completed a merger of equals with La Crosse, Wis.-based Gundersen Health System, providing access to more resources and a broader network of services for the patients and communities they serve.
About Healthgrades: Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. As the #1 platform for finding a doctor and a leader in healthcare transparency, we help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content. Our health system, large group practice, and life sciences marketing solutions have been helping our partners reach and engage consumers who are on their way to the doctor for over 20 years. Healthgrades is part of RVO Health, a partnership between Red Ventures and Optum, part of UnitedHealth Group. RVO Health has the largest consumer health and wellness audience online across its brand portfolio including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central, Bezzy and Platejoy which touch every part of the health and wellness journey. Each month, RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives.